Intelligent Operations

Encora can help you build AI-powered operations that is ready for the Enterprise of the future. Embed AI agents directly into your operational workflows to create self-healing, continuously optimized environments.

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Self Healing operations for the AI-powered Enterprise

With our AI-native approach, we transform reactive operations into intelligent, self-governing systems that predict issues before they occur and resolve them automatically.

50%

Reduction in MTTR

30%

TCO savings through automation

42%

Increase in customer satisfaction

Our Service Offerings

AIOps

Ingest and correlate real-time telemetry from your entire cloud stack to transform CloudOps from reactive manual effort into proactive, self-healing operations with AI.

Autonomous FinOps, SecOps & CloudOps

Move beyond human collaboration to an autonomous system that can make and execute real-time decisions to optimize cost, security, and performance.

Intelligent App Support

Enhance and automate software application maintenance, troubleshooting, and optimization with AI and ML.

Our Approach

1. Agentic Orchestration

Deploy AI agents that autonomously manage your entire operational stack, from infrastructure monitoring to incident response, creating a self-governing operational ecosystem.

2. Predictive Intelligence Framework

Implement machine learning models that continuously ingest and correlate real-time telemetry across hybrid environments to predict performance issues and prevent them before user impact.

3. Autonomous Policy Engine

Establish Policy-as-Code systems that translate business intent into enforceable automated actions, eliminating human latency in critical operational decisions and remediation.

4. Unified Observability Platform

Create comprehensive visibility across all cloud providers, on-premises systems, and applications with intelligent correlation that connects infrastructure health directly to business outcomes.

5. Self-Healing Operations

Build composable, event-driven systems with embedded AI agents that automatically execute corrective actions like scaling resources, rerouting traffic, and optimizing costs without manual intervention.

What our clients say about us

Volumatic

"Encora have been instrumental in developing Volumatic’s new cloud applications suite. Their expertise has enabled us to provide our customers with powerful applications at the core of our cash management solutions."

Neil Shute,

Technical Director

1800Flowers

"At 1800Flowers we have built our business on delivering smiles. Our partnership with Encora has helped us delivery many more by innovating quickly and creating exceptional digital experiences for all our customers."

Arnie Leap,

Chief Information Officer

SCM Insurance Services

"As a global organization with a depth of technical talent, Encora has assisted SCM in reducing overall IT operating costs while accelerating our ability to meet our business objectives."

Mike Ackroyd,

Senior VP of Information Technology

Bugcrowd

"Encora has been invaluable in helping us evolve our process to accommodate our scaling needs without compromising the agility of a smaller team."

Mark Milani,

Global Head of Product & Engineering

Joystik Life

"Encora has far exceeded expectations creating our app and bringing the vision to life. Encora helped create something better than the first 'vision'. They became a partner that listened and assisted in creating an amazing product."

Christian Stoll,

CEO & Founder

UCC

"Our experience with Daitan (an Encora company) has been outstanding. The management team is customer focused, while development teams are passionate about their work and a pleasure to work with. We are delighted to have such a good partner."

Viboon Chaojirapant,

Director

THOUGHT LEADERSHIP

Emerging insights,
challenges, and trends
from across the world.

All Insights

4 Ways AI-Powered CloudOps Is Shaping Customer Support

September 04, 2025

FinOps: The Role of Gen AI in Cloud Financial Management

July 07, 2025

Multi-Agent Systems – The Engine of Claims Automation

June 30, 2025